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Risk Management Outsourcing Company

Welcome to Alltel

Alltel is a modest business establishment incepted in the year 2014 with resilient knowledge and experience in providing Risk Management Solutions to banks across GCC, soon propagated into back-end process Managements for various Banking and Telecom Companies. Alltel comprehends activities such as Call Center, Sales, Collection & Credit Verifications Skip Tracing & Field Fulfilment.

+971-56-9931860

For Enquiry

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Our World Class Contact Center Technology Solution

Our Clients, completely depend on our platforms to operate their customer center operations. Inbound, Outbound as well as Digital Channels.

In addition to the technical benefits, our clients benefit from further cost savings as they don’t have to pay for calls management systems (e. g. Gensysis, Vocalcom, Remedy, Avaya) licenses

Fully customer care Technology

IVR, CTI/PBX, ACD, Predictive Dialer, Outbound, Inbound, Call Recording, Workforce Management, Digital care, Standard and Customized Reports, Soft phone, etc.

HQ & Onsite support

A dedicated on- site team of engineers responsible for technical support

Flexible & Scalable

Solution that can be adapted to any environment, client needs, and loads. It can easily integratable with client and 3rd party solutions